Contact
Contact &Support.
Our team handles every inquiry directly — from product selection and installation questions to warranty claims and order support. We respond within one business day. Include your order number in all post-purchase inquiries.
Hours &Response Times.
| Monday – Friday | 9:00 AM – 5:00 PM EST |
| Saturday | Closed |
| Sunday | Closed |
| Federal Holidays | Closed |
We respond to all inquiries within one business day. For warranty or damaged shipment issues, include photos in your first email — this significantly speeds up resolution time.
For installation inquiries, include your order number, model, delivery address, and any known electrical or site details. This allows us to scope and quote accurately on the first response.
AskThe Advisor.
For product recommendations, protocol questions, and anything contrast therapy — The Advisor is available 24/7 via the chat widget in the bottom right corner of every page. It knows every product spec, every price, and the science behind every recommendation.
Available right now. Ask about which setup fits your goals, how the science works, product comparisons, protocol guidance, or anything else. Click the chat icon in the bottom right corner to start.
Find AnswersFast.
Most common questions are answered in our support pages — check here before reaching out.